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Executives – Because RxEOB’s solutions provide an inter-departmental framework around the plan’s pharmacy benefits, each organizational unit will be better equipped to work together in planning, managing and evaluating performance. Our products and services provide immediate, real-time access to oversight and analysis as well as future and predictive modeling formative capabilities. We can help Executives achieve overarching goals of cost saving, providing consumer-centric pharmacy solutions and differentiating their health plan from competitors.
Pharmacy Director – The Pharmacy Director is expected to provide professional leadership and direction to the utilization/cost management and clinical quality management functions as well as interface with provider relations, member services, benefits and claims management, and disease and care management. RxEOB’s RxMonitor offers extensive analysis and aggregate reporting tools, enabling the Pharmacy department to address the data needs of the various functions instantaneously. No additional programming time is required of in-house IT departments to create reporting tools.
Marketing/Sales – RxEOB’s Web Solutions provide the health plan's sales and marketing staff with the most advanced pharmacy benefit oversight products. MyDrugBenefit, a necessary individualized, decision-support tool for members and RxGateway, pharmacy-spending oversight and management tools for employers will enhance your sales and marketing portfolio. Our products give health plans cutting-edge, user-friendly, fully customizable online member solutions that differentiate their plan from competitors.
Member Services – MyDrugBenefit gives customer service representatives access to the exact same information that the member is viewing enabling them to better answer questions and support the member in making decisions. CSRs will also be able to assist members in using MyDrugBenefit resulting in better understanding and use of the tool and reduction of calls to member services. The Customer Service Module facilitates increased efficiency and connection with the member.
IT – RxEOB’s Web Solutions provide IT staff the platform and functionality to meet the needs of their internal customer. RxEOB handles the programming, implementation, updating and maintenance reserving IT resources for internal development.
Accreditation/Compliance – With increasing demands to evaluate quality, clients can rely on RxEOB’s expertise in providing support for initiatives including NCQA, MEM, CMS, TrOOP reporting and others.
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